General Terms and Conditions

The following terms and conditions apply to standard on-site programs.  For Outreach Programs, please see our Outreach Terms and Conditions below.

1. Your booking will be confirmed via email within 7 days of receiving your Group Booking Request form. A follow-up email will be sent 3 weeks prior to your scheduled visit to double check the details of your booking. However, you must keep the Antiquities Museum informed of significant changes to your booking, particularly changes to student numbers, up to the date of your visit as these may affect your program.
2. Invoices will be sent to you via email in the week following your visit. As our prices are per student, you will only be charged for the number of students who attend on the day. Groups without an ABN may pay on the day via credit card, EFTPOS, or cash. 
3. Minimum costs will apply if student numbers are 12 or less. The minimum cost for visits are as follows: 1 hour = $135.00, 2 hours = $190.00, 3 hours = $250.00, 4 hours = $300.00.  All prices include GST.
4. Once you have received your invoice, payment can be made via credit card, EFTPOS, or cheque. We do not accept cash.
5. Groups should aim to arrive at the Antiquities Museum 10 – 15 minutes prior to their scheduled commencement time.
6. Please contact the Antiquities Museum if you expect to be more than 15 minutes late. Unfortunately, we are unable to extend programs past the scheduled conclusion time. 
7. Prior to the commencement of your program, the leader of your group will be asked to sign a form confirming the number of students in attendance.  You will be invoiced according to this number. 
8. To ensure the best quality experience for your group, we prefer to divide students into groups of no more than 15.  For this reason and for the purposes of supervision, we request a minimum of 1 teacher/carer for every 15 students.  Please notify the Antiquities Museum when making your booking if this will not be possible.  Larger ratios of students to teachers may impact your group’s experience.
9. The maximum number of students that the program can accommodate in a single day is 60.  The only exception is our Year 7 Experience programs which can accommodate up to 120 students in a single day.
10. Standard two-hour programs cannot accommodate breaks due to rostering requirements. Groups wishing to take breaks should schedule these either before or after their visit. Programs more than two hours in duration will include a rostered break of 30 minutes at no additional charge.
11. We require notice of at least 48 hours for cancellations. Cancellations received less than 48 hours prior to a scheduled visit may result in a charge if a staff member has been rostered to deliver your program. 
12. Groups who fail to attend a scheduled visit will be invoiced the full cost of their program.



Outreach Terms and Conditions

The following terms and conditions apply to Outreach Programs only.  Please see our General Booking Terms and Conditions above for on-site programs.

1. ​We will respond with an Outreach proposal via email within 7 days of receiving your Expression of Interest form. Your booking will be confirmed once both parties agree to the proposed program. A follow-up email will be sent 4 weeks prior to our scheduled visit to double check the details of your booking.
2. Prior to the commencement of each session, teachers will be asked to indicate the number of the students participating in the activity.  You will be invoiced according to the total number of students who participated on the day.
3. An invoice will be sent to you via email within 7 days of our visit. As our prices are per student, you will only be charged for the number of students who participate on the day.
4. Minimum costs will apply if student numbers are 15 or less. The minimum cost for an Outreach Program is $240.00 (incl. GST) plus the applicable off-site fee.
5. Once you have received your invoice, payment can be made via credit card, EFTPOS, or cheque. We do not accept cash.
6. Museum staff will endeavour to arrive on site a minimum of 15 minutes prior to the start of your program.  We will attempt to contact you if we expect to arrive late for any reason.
7. Each Outreach activity is designed for up to 30 students. We can therefore accommodate a maximum of 60 students in a standard 2 hour Outreach Program. Each Outreach Program can be run up to three times in a single day.
8. We require notice of at least 72 hours for cancellations of Outreach Programs. Cancellations received less than 72 hours prior to a scheduled visit may result in a charge.

 

If you have any queries about these terms and conditions please contact us at antiquitiesbookings@uq.edu.au or on (07) 3365 3010.